Contact

Looking for customer support? Our team is happy to help!

Our customer support hours are Monday-Friday 9 AM-12 PM EST (excluding holidays). Once your message is received, you will hear back from us within 48 business hours. We appreciate your patience!

(Make sure to hit SEND MESSAGE again after you verify that you're not a robot so your message is received. You'll see a green confirmation on the screen once your message has been sent 💌)

NOTE: If you bought Route Package Protection coverage for your package and need to file a claim, file a Route claim here.