Paper FAQs

All sales are final. No cancellations, returns, or exchanges can be accepted. If physical products from your order arrive damaged, let us know by emailing us, and we will happily provide a solution! We do not offer exchanges or refunds for digital products under any circumstances.
Orders are processed as soon as they are received so unfortunately the chances of being able to change your shipping address after an order has been submitted are slim. You’re welcome to email us and we will try our best to get your address updated but we can’t guarantee it.
At this time, we can only accept orders from the U.S. We are working hard to accommodate international orders in the future! Our digital products are available worldwide.
We pack orders in the order in which they are received. When items are ordered outside of pre-order periods, they typically ship within 3-5 business days (Monday-Friday; excluding holidays). After your order ships, you will receive an email with a tracking number so you can follow your Hustle Sanely® goodies 💕📦  

Pre-order items ship once they are received by our warehouse. Keep an eye on your inbox for updates if you ordered a pre-order item! At this time, pre-order products are expected to ship mid-late October 2022 :)

Note: Due to Covid-19, shipping times may be delayed. Thank you for your patience!

I promise that we are over here having epic dance parties and watching Gilmore Girls (for the 100th time) as we work hard to pack your orders to get them in your hands ASAP!

We don't honor sale prices for purchases that were made prior to the sale. Make sure you're on our email list so you get notified about our deals!
Treat it like your BFF...because it is! The more you use your planner, the more wear it will have. WE LOVE THIS because it means that you are using your planner to its full potential and Hustling Sanely your way through the year!

But if you want to keep your planner looking as pretty as possible follow these guidelines:

⋒ Close your planner from front to back (the spiral really appreciates it). And if you have a daily planner, we recommend closing the planner in sections to protect the spiral.

⋒ Don’t stack heavy objects on your planner (the spiral doesn’t appreciate that very much)

⋒ When you’re on the go with your planner, we suggest popping it in its own protective bag to keep the cover from getting scratched up

⋒ Always store your planner in a cool, dry place (we know you know this BUT we just had to say it)